NOBIS SUPPORTS THE FIGHT AGAINST COVID-19
how thankful we are for the bravery and hard work of those making significant sacrifices to keep us all safe.
We have committed $100,000 in financial support to help in the fight against COVID-19.
We will keep this page updated with our contributions and any opportunities for you to get involved.
We will get through this together.
TO THE NOBIS COMMUNITY
We want you to know that your safety will remain our top priority as this situation continues to evolve.
We are taking steps to ensure your protection.
Our social responsibility is to put our customers and employees first. For this reason, to protect our community, it's necessary to temporarily close our stores until further notice. We are still open online and will do our utmost to serve our customers to the highest delivery standard possible, please be patient as UPS is experiencing unprecedented delivery challenges.
We are here to serve you.
We continue to navigate this situation together as a community and in order to give everyone the time they need to focus on their health and safety, our return policy will be extended to 60 days. While our logistics team is monitoring the situation and continues to work very closely with our shipping partners and aims to make sure that all appropriate health and hygiene standards are adhered to. As a safety precaution for our employees and partners, all packages will be handled seven days after receipt.
We are available to talk.
We are here for you: our customer support team can assist with any of your questions via e-mail (firstname.lastname@example.org) or messaging us (@nobis) on Facebook or Instagram. While you may experience slower than usual response times due to a high volume of inquiries, rest assured that we are committed to providing you with the best service we can as we help all our customers navigate this unusual time.
If you need us, we are here.
- Team Nobis